Privacy Policy qqq1 — Your Personal Data Protection

Qqq1 collects your personal information solely for legitimate purposes as stated in this policy. We only collect information that is genuinely necessary to provide platform services to you.

Information you provide directly:

• Registration information: Full name, mobile number, date of birth, and self-chosen password when registering a qqq1 account.
• KYC (Know Your Customer) information: A copy of your valid Malaysian MyKad, passport, or driving licence, along with a selfie for identity verification, is required before your first withdrawal.
• Payment information: Bank account or e-wallet details (bank name, account number) for deposit and withdrawal processing. qqq1 does not directly store credit or debit card numbers.
• Support communications: Any messages, complaints, or enquiries you send to the qqq1 customer support team.

Every piece of data qqq1 collects has a clear and legitimate purpose. We do not use your data for any unrelated purpose without first obtaining your consent.

• Identity verification and KYC: To verify that you are a legitimate individual and meet the minimum age requirement of 18 years before full use of the platform.
• Transaction processing: To accurately and securely process deposits, withdrawals, and bonus payments to the correct account.
• Account management: To allow you to log in, manage account preferences, and access your game history and transactions.
• Customer support: To provide accurate and effective assistance when you contact the qqq1 support team.
• Platform security: To detect and prevent fraud, money laundering, multiple account usage, and other suspicious activity.
• Regulatory compliance: To fulfil legal obligations and reporting requirements applicable to platform operations.
• Service improvement: To analyse aggregated usage patterns in order to improve the user experience on the qqq1 platform.
• Service communications: To send you important notifications relating to your account, transactions, and security.

Like most online platforms, qqq1 automatically collects certain technical data when you browse or use our platform. This data is used solely for security and technical improvement purposes.

• IP Address: Used for location verification, fraud detection, and compliance with applicable geographical restrictions.
• Device information: The device type, operating system, and web browser model you use to access the platform.
• Session log data: Login and logout times, pages visited, and actions taken during active sessions.
• Performance data: Technical information about game performance and any errors encountered to help improve the platform.

This technical data is collected automatically and is not linked to your personal identity except for legitimate security purposes.

Qqq1 takes a highly cautious approach to sharing members' personal data. In general, we do not share your data with external parties. Exceptions apply only in the following limited situations:

• Payment service providers: Minimum necessary information shared with payment processors (such as banks and e-wallet providers) to complete your deposit and withdrawal transactions. These providers are bound by strict confidentiality agreements.
• Game providers: Username and game history required by game software providers to ensure game integrity. Full identity details are not shared.
• Legal obligations: When required by court order, law enforcement request, or legitimate regulatory compliance obligations under applicable law.
• Fraud prevention: In cases involving serious fraud or security threats, relevant information may be shared with the appropriate agencies to protect all parties.

Qqq1 continuously invests in security infrastructure to ensure members' personal data is always protected. The following technical and organisational security measures are consistently applied:

• Data encryption in transit: All communications between your browser and qqq1's servers are secured with TLS 1.3 encryption and regularly updated 256-bit SSL certificates.
• Data encryption at rest: Sensitive data such as KYC information and payment details is stored in encrypted form on qqq1's servers.
• Multi-level access control: A role-based access control (RBAC) system ensures staff can only access data required for their specific duties.
• Continuous threat monitoring: A Security Information and Event Management (SIEM) system monitors for abnormal activity 24 hours a day, 7 days a week.
• Regular penetration testing: Independent security audits and penetration testing are conducted regularly by third-party experts.
• Incident response plan: Clear security incident response protocols are in place to ensure any data breach is managed swiftly and effectively.

While qqq1 takes all reasonable precautions, no online system can be guaranteed 100% secure. We encourage you to also take responsibility for your account security by using a strong, unique password and enabling two-factor authentication.

Qqq1 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by law and regulatory obligations.

Once the prescribed retention period expires, your data will be securely deleted or anonymised in accordance with established data removal procedures.

Qqq1 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help the platform function more effectively.

• Strictly necessary cookies: Login session and security cookies that keep the platform running properly. These cookies cannot be disabled.
• Performance cookies: Aggregate data on how the platform is used to help us identify the most popular pages and improve the user experience.
• Functional cookies: Stores your preferences such as language and display settings to ensure a more personalised experience on future visits.

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect certain functions on the qqq1 platform. More information on managing cookies can be found in your web browser settings.

The qqq1 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If qqq1 determines that personal data belonging to an individual under 18 years of age has been collected without proper verification, that data will be deleted immediately and the account will be terminated. Parents or guardians who suspect that a child in their care has registered an account with qqq1 should contact our customer support immediately.

Qqq1 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the technology we use.

In the event of significant amendments to this Privacy Policy, qqq1 will provide clear notice via:

• In-platform notifications to all logged-in members;
• Update the "Last Updated" date at the top of this page;
• For highly significant amendments that affect how we use your data, an additional notice may be sent to your registered phone number.

Continued use of the qqq1 platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of the latest changes.

If you have any questions, concerns, or wish to exercise any of your privacy rights, our team is ready to assist. You can reach qqq1 via:

• Live Chat: 24/7 support is available directly on the qqq1 platform for immediate responses.
• Email: [email protected] — response within 1 business day.

For privacy-related requests such as data access, correction, or deletion, please clearly state the type of request and provide sufficient verification information so we can process it promptly and securely. All privacy requests will be processed within 14 business days of receipt.